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What Our Clients & Partners Say...

What Our Clients & Partners Say...

What Clients Are Saying

Josh and Micah did an absolutely amazing job. I couldn’t have asked for an easier, smoother, or friendlier experience. I’ve been through mortgage transactions several times now, and this one was by far the most satisfying. Josh knows what he’s doing, and there’s a reason he had high reviews. Josh has earned our business for life; he’s our “mortgage guy” from here on out, and I’d highly recommend him to anyone.

If it can be done, Josh and Micah will get it done, and they’ll make it as easy and simple as possible. They are the best team in the industry!
-Steve Dean

Joshua and Micah are the A TEAM.
I have dealt with many lenders over the years on various homes and have had quite a good experience with other lenders.
NONE of them compare to the level of knowledge, professionalism, and overall service provided by Josh and Micah.

Being a small business owner, the mortgage process is incredibly difficult and substantially more work than conventional W2 employees.
Micah and Josh were unfazed and prepared my packet for underwriting in very quick time. Once at underwriting there were ZERO issues… We even closed early!

I cannot recommend Josh enough. Best experience I’ve had with a lender. Definitely earned a customer for life and MANY referrals as he is incredibly well deserving.

If you’re shopping for a lender. STOP. You found him.

-JM HomeKC

Josh was incredibly professional and thorough throughout the entire process. He kept me up to date and in the loop the entire process. I couldn’t have asked for better assistance, he answered texts and calls with my questions, even during non-working hours (evenings & weekends).
Micah was professional and always requested documents from me in a timely manner. He was easy to work with and always followed up promptly.
Josh & Micah were great to work with! I couldn’t have asked for a better team!
-Whitney Younglove

I’m not even sure where to begin. This is the 5th house that my wife and I have purchased and far and away this was the best experience with a lender and team we have ever had. I work in a business where we help knowledge for profit professionals “perfect and elevate the client experience” they provide. So I know an elevated client experience when I see it. It would be impossible to top the commitment to that approach delivered by Josh Chrans and his teammate Micah Johnson. What do you want from a lender? Experience? Outside the box thinking? Quick responses and delivery of information? Being your advocate throughout the process? Check, check, check, check. Add to that a couple of super professional guys that are easy to talk to, good sense of humor and really love providing service to their clients.Going over and above is a cliche in the industry but I can say that when Micah was calling me after hours on a Friday to say that he had solved a quirky qualification issue for me with and idea that kept me from digging up and files, that’s textbook “over and above”. Every bit of communication that you’d not only expect, but want was delivered. Response times were impeccable, and in an age where Companies think that on-line and virtual communication is all the rage and suffices, Prime Lending commitment to personal communication and connection stands alone. It is an absolute difference maker for the best mortgage / lending experience anywhere. An elevated client experience indeed! The highest of recommendations ! Thank you Josh. Thank you Micah!
-Steve Phillips

I have worked with Josh and Micah for years as a Realtor partner, and finally I had a chance to be the customer. The experience was smooth and I was kept informed every step of the way. I appreciate great customer service, and I received it from Josh and Micah. Thank you for everything, I will proudly continue to recommend your services to anyone needing a mortgage! Well done!
-Sydney West

Josh, Micah, and the team are true professionals. There was not one aspect of the process that they did not thoroughly explain with patience and care to make sure that my wife and I fully understood where we were in the process and what was next.
Even when a wrench was thrown in the process and we had to pivot midway through the lending timeline, they came to the table with options that allowed our family to move into our dream home.
Thank you all for putting up with us. You guys are the best!!
-David Rieder

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